Microbe Inotech Laboratories strives for continuous quality improvement in all aspects of our laboratory operations. Our clients from a variety of industries know of the critical importance that all of their products adhere to the highest possible standards of quality, safety, and consistency. Microbe Inotech Laboratories can be your partner in the quest to maintain contaminant free and consistent products. With our years of analytical experience and rigorous quality assurance and quality control programs, we can assure the integrity of our results. The MiL's lab analyses provide our clients with scientifically valid, accurate, reliable, and regulatory compliant analyses documented in compliance with all applicable regulations and standards. The following is a summary of the critical elements of our Quality Assurance Program:
Accepted Methods
Our experienced staff analyzes samples in accordance with official published methods, validated in-house methods, or client specified methods. We use methods that provide verifiable results and are accepted by organizations such as: AOAC, AOC, ASTM, BAM, AACC, USP, BP, EP, CTFA, USDA, Standard Methods for the Microbiological Examinations of Foods, Standard Methods for the Examination of Dairy Products. We assist our clients in custom method development and validation for specific products. All custom methods and anlytical results are considered confidential.
Standard Operating Procedures
The formal structure of our Quality Assurance Program is described in a set of corporate Standard Operating Procedures (SOPs). As a critical part of our total quality commitment and Good Laboratory Practices (GLP), we have an ever increasing array of detailed SOPs. Our lab analyses have written and validated procedures that are controlled and current. All laboratory personnel have been properly trained to implement our SOPs. Laboratory instrumentation are qualified, calibrated, and maintained in accordance with written SOPs.
Traceable Data and Control
All of our lab data is recorded and reported so that is traceable to the date specific instruments used, and name of the lab analyst who performed the test. Each analytical method that was followed to perform the test is reported. Two lab scientist sign every report to assure that the data and tests have been reviewed for accuracy, completeness, and compliance with established methods and standards. All reagents and standards utlized in the test are reported. To assure accountability of results, each sample is assigned a unique identification number that is referenced in all applicable documentation. We use analysis of procedural blanks, duplicates, spiked and blind samples, standards, positive and negative controls, and calibration check samples on a routine basis.
Data Review
Microbe Inotech has an extensive and systematic review procedure for all laboratory data and reports. The raw data is initially reviewed between the analyst and the lab supervisor. The final data set and client report is then reviewed for completeness and accuracy, and is approved by both the Laboratory Manager and a Ph.D. level scientist. The dual signature and review process assures error free results and reporting. All raw data and report copies are retained for a period of five years in a secured area managed by designated archivists.
Quality of Our Professional Staff
Quality programs are only as good as the people
implementing them. Our lab professionals are degreed microbiologists
and biochemists with extensive, industrial microbiology and chemistry
experience. Work history and training files are maintained for each
employee to document that lab staff members have the proper background
to perform their responsibilities. Every member of our professional
staff has the capability to directly interact with our clients. Our
direct and personal approach to customer service provides fast and
accurate solutions to our client's requests. On going training in the
latest scientific methods, GMP/GLP, and total quality concepts enable
us to remain current and always on the path to continuous process
improvement.